For almost thirty years, Mitrano Removal Service has been providing the greater north central Massachusetts region with fast, friendly, efficient, and environmentally-responsible consumer and commercial waste removal.
Founded in 1992 by our president and owner Matt Mitrano, the business has always been family owned and operated. And for our employees and customers, that makes a big difference. Unlike national waste haulers, Mitrano Removal takes a personal interest in all of our customers. We’re committed to providing prompt and reliable services at competitive prices. What helps us keep that promise are the people who work here.
The management team helps keep the business on track and growing. In addition to Matt Mitrano, there is the operations manager, Mike Marshall, has been with us since the beginning. Mike does just about everything. He manages the drivers, does mechanical work, drives trucks, and monitors the fleet to assure prompt service.
Randy Bissell is our sales manager and takes pride in keeping open channels of communications with each and every customer while providing them with exactly the service they need so they’re not wasting time and money. If there’s ever an issue, Randy’s ready to help solve it, even after the sale.
To keep all the moving parts operating efficiently every day, there’s our office team: Patty Dee, Karen Rau, Tina Allen, and Michelle Zuccaro. Patty is our office manager and keeps everyone going in the same direction. She oversees the billing, the marketing and daily tasks. Karen ensures that the billing is timely and accurate while pitching in to help with other office operations as well.
Tina is the customer service representative and she creates business reports to help our management team monitor company activities and chart our continued success. Michelle provides critical support to sales manager Randy, manages our social media, and coordinates with the other office staff.
While everyone on our team has different outside interests, they all share one thing in common – they all contribute to the friendly and caring atmosphere you find here at Mitrano. As a business, we’re both fortunate and grateful that everyone enjoys working here and with each other.
Without our hard-working and dedicated employees, Mitrano Removal Service would not be the successful and growing business it is today.